At the end of the day, when you contact The Bosworth Company for your HVAC needs, what you’re really looking for is comfort. With so many state-of-the-art options, there’s a lot that goes right – but occasionally something could go wrong, and we want to be there when it does. In this post, we’ll take a look at new alert codes from Lennox products, and how this small upgrade will help us provide even better service to you and your home.
CHECK ENGINE
You know when the check engine light flashes on your dashboard? Should you stop the car immediately? Or are you just due for an oil change? Oftentimes, it can be tough to tell.
The same thing can happen with your thermostat. You know something’s wrong, but the exact problem is unclear. The brand new Lennox iComfort thermostat aims to fix that problem. When there’s an issue, instead of a generic alert, you’ll see exactly what the issue is. You’ll also know if it’s something you can fix on your own, or if you need to give a professional a call.
EASY READ
New alert codes will explain the issue. It won’t be a loud or blaring alarm you can’t figure out how to turn off. It also won’t be graphics that need to be decoded. Instead, look for easy-to-understand language that includes actionable information. If you do need to call a pro, we’ll be able to quickly and easily diagnose the issue and get it taken care of, reducing costs and increasing convenience.
WHY SO SERIOUS?
Lennox recognizes the importance of explaining the seriousness of a given issue. If a thermostat was beeping or blaring, homeowners may be worried the problem is more serious than it actually is. In some cases, loud/large graphics might make homeowners think immediate attention was necessary – even if it was just a reminder that it’s time for routine maintenance.
The new alerts will state clearly one of five messages:
- Service urgent
- Service soon
- Service soon/service urgent
- Maintenance
- Information only dealer (this one doesn’t require any action)
This way homeowners will know exactly what steps to take to make sure the issue is resolved.
The new alert system will also provide a two-letter code so you can identify the source of the issue.
TEXT ALERTS
Since your thermostat can be synced with your cell phone, you can also select to get alerted when your thermostat detects an issue. Like the on-screen alerts, the messages sent to your phone are crafted to be clear and easy to decipher.
WORTH THE CALL
We are so excited about the iComfort thermostat from Lennox and its new, convenient alert codes. As a premier Lennox dealer, The Bosworth Company can set you up with comfort, efficiency, value, and peace of mind in no time! Make an appointment online, or call us at 432-570-5233. It’s Worth the Call. Always.